Enquiry Based - Web Agents: A Crash Course
In our operations we use a number of Web Agencies that will deal with us on an enquiry basis meaning that we are required to either send them a quote or place the prices into their systems.
Below is a listing of these agencies and which process and/or exceptions are used whilst dealing with them.
- HomeAway Group
- Stayz
- Utilise the Standard Quote Process, when creating the quote you must set the "Company/Agent" to Stayz.com.au and if selling a Wholesale Property you will need to select the Agent with XS on the end, and this will allow for correct pricing and tracking.
- Rent-A-Home
- Utilise the Rent-A-Home Specific Procedures as you are required to access their "Owner Area" to provide availability and pricing.
- HomeAway
- Utilise the Standard Quote Process, when creating the quote you must set the "Company/Agent" to HomeAway Australia and if selling a Wholesale Property you will need to select the HomeAway Australia - XS agent, and this will allow for pricing and correct tracking.
- Agents who require utilisation of their systems: Please use the individual tailored procedures
- Airbnb
- AURA
- Not1Night
- StaySquare
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