Popular Articles
How To: Confirming A Booking from Quote/Enquiry
Via Email - either by guest response or receipt of a Credit Card Payment Notification to confirm a quote If a quote has been provided by Stayz or Direct Enquiry, using the Retrieve/Search function in Seekom, enter the guests name or booking ref, then ...
How To: Change Dates & Nightly Rates
4.7 To change booking dates If a customer changes the dates they have booked for, you can easily update your booking record. To do this, first select the booking from the Retrieve Bookings list. This will display the Edit Booking screen, click EDIT ...
How To: Rental Contracts, CC Authorities & CC Payment Notifications
When an booking is placed, the rental contract and credit card authority is sent, the guest will usually email or fax back (these will appear in the Reservations Inbox). This information needs to be entered into Seekom and Follow Payment Process to ...
How To: Processing Final Payments
Final Payments Final Payments are required normally at 30 days prior to arrival, once each day you can search bookings for the next 30 day period, you will need to send the Final Payment Due for all guests without a payment having been made on any ...
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Home Welcome to the ShortStays Specialists Australia Group Extranet This site allows our reservations teams to see availability, access systems and follow up requests to ShortStays Management. If you are having problems with any booking or clients, ...